Not Authorised - At Login Screen (not unpublished related)
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09-22-2020
11:22 AM
Evening all,
A student - based in Germany - is trying to access Canvas and submit a piece of work. On the log-in screen, they get the following message:
'Not Authorised - You are not authorised to access this site because you are located in a country subject to US trade restrictions'.
As above, this student is in Germany and this trade restriction doesn't apply. Additionally, I have logged in - as this student - and I appear to be able to see everything fine.
Any ideas? Thank you!