Notifications not working
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09-22-2019
09:16 PM
Since the school year has started, I haven't been receiving any email notfications about class announcments, grades, etc. like before. In my settings it says that Canvas was unable to send emails to my email address. How do I fix this? Also, I was told that Canvas also sends notifications on the app but when I try to enable it, it says that push notifcations are not enabled for this device. I have a Samsung. Do push notifications not work for these phones? Thank you!
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09-29-2019
10:26 AM
Hi @tiffanywu2000 ,
You will need to make sure of two things:
- Push notifications are turned on for the Canvas Student app through your phone's settings
- You need to turn on notifications through the web:
- Or the app:
Try this out and let me know if you have better results. Thanks.