cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Surveyor

Parent Notifications / Push Notifications

Jump to solution

We are unclear on how the parent notifications work. Can the teacher control which notifications the parents see? I understand the parents can manipulate the notification options on their app, but can the teacher control which notifications they can choose from? For example, we have one parent that received a notification that the teacher had corrected birthdates for other students in her class. This same teacher has a column in her Account/Notification page that says something like "Push Notifications" to the right of the Email address column, and the other teachers at her grade levels don't. I can't find anything about that on these forums. Why, and how do we fix all of this?

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Community Coach
Community Coach

Notifications are a personal setting so you do not have any way to control how a parent sets their notifications.  The "Push Notifications" column refers to pushing to a mobile app, in this cases likely the Canvas Parent app.  The column only shows for people after they have logged in to one of the Canvas mobile apps at least once. 

 

Rick

View solution in original post

1 Reply
Highlighted
Community Coach
Community Coach

Notifications are a personal setting so you do not have any way to control how a parent sets their notifications.  The "Push Notifications" column refers to pushing to a mobile app, in this cases likely the Canvas Parent app.  The column only shows for people after they have logged in to one of the Canvas mobile apps at least once. 

 

Rick

View solution in original post

Top Kudoed Authors
Labels