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Community Member

Please fix the website.

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I have an online midterm due soon and the canvas page is not working. I've attached a picture of what I'm seeing. Please let me know what I can do to fix this. 

Thank you

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Community Coach
Community Coach

Hi eswurster@zonemail.clpccd.edu,

We have seen this crop up a few times in the past, a while back I wrote an article to help run through the most common fixes that we have seen to alleviate the issue, can you please have a look through this and see if that resolves the issue for you? https://community.canvaslms.com/people/stuart.ryan@collaborative.education/blog/2018/03/12/what-to-d... 

Please keep us posted and we can try to diagnose further if you are still having issues.

I hope that helps!
Stuart

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Community Coach
Community Coach

Hi eswurster@zonemail.clpccd.edu,

We have seen this crop up a few times in the past, a while back I wrote an article to help run through the most common fixes that we have seen to alleviate the issue, can you please have a look through this and see if that resolves the issue for you? https://community.canvaslms.com/people/stuart.ryan@collaborative.education/blog/2018/03/12/what-to-d... 

Please keep us posted and we can try to diagnose further if you are still having issues.

I hope that helps!
Stuart

View solution in original post