Problem with Canvas Syncing to Skyward

[morgan_taylor]

I am having a problem with my Skyward pass back where it is not over-writing old scores on quizzes.  For example, I had a kid take a quiz and get 7 out of 10.  Then a few days later, they retook it and got a 10.  When I synced to Skyward, it did not update the student's score, and left it as a 7 in Skyward.

The weirder thing is that it is only having this problem with quizzes, not with my other assignments.

Can someone help me with this?

[scottdennis]

Hi Morgan,

Unfortunately here in the community we are not going to have the level of access and sophistication with Skyward to be able to assist you with this.  I am sorry.  I would recommend contacting someone at the district or filing a ticket with Support.