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Quizzes on the iOS app - are there limitations?

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I had a Science teacher create a quiz that has an accompanying worksheet. The worksheet uses letters to point out bones in a skeleton (i.e. A points to the femur, B to the ribs etc). The student is required to select the correct bone from the drop down list that corresponds to the letter. So, in the image below, the student would select 'femur' for A, 'ribs' for B, etc.

Screen Shot 2016-02-05 at 4.28.33 PM.png

This doesn't work on the iOS app - it displays no options:

IMG_2377.PNG

This means those using an iOS device cannot answer the question.

I'm worried that there may be more bugs that may not be obvious for teachers when setting up a quiz.

Has anybody else run into limitations with the iOS app running quizzes?

Cheers

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1 Solution

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Community Team
Community Team

Hi Sam,

Quiz limitations are outlined in this guide: How do I take a quiz in the Canvas app on my iOS device?

Have you submitted this information as a support ticket? Any quiz that supports native quiz viewing (which this is) should be supporting the relevant question type in the app. So if something isn't working with a quiz type, our mobile support team would love to hear about it.

Thanks!

Erin

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5 Replies
Community Team
Community Team

sadenniston@mgs.vic.edu.au​, I've shared your question with the Canvas Mobile Users​ group to attract the attention of those most likely to have encountered such issues with the iOS app.

Community Team
Community Team

Hi Sam,

Quiz limitations are outlined in this guide: How do I take a quiz in the Canvas app on my iOS device?

Have you submitted this information as a support ticket? Any quiz that supports native quiz viewing (which this is) should be supporting the relevant question type in the app. So if something isn't working with a quiz type, our mobile support team would love to hear about it.

Thanks!

Erin

View solution in original post

Community Coach
Community Coach

I tried a similar Matching question and it worked. From what I understand, it isn't documented, but Matching and Numeric question types work as of 3.12.

File Feb 05, 4 31 27 PM.png

The following have worked since iOS version 3.9: Essay, Multiple Choice, Multiple Answer, Fill in the Blank, or True/False questions

If it doesn't work, your students should still get the chance to answer the questions, but it forces them into the web view.

I would make sure you are on the latest version of Canvas by Instructure (3.12.1) and force quit the app, then try again. If it still doesn't work, report a support ticket.

Good luck!

Thanks Ryan. We'll get that info added!

Erin

Surveyor

Thanks for the responses. I will forward it on and recommend the teacher made the adjustments to the questions.