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alove1
Surveyor

Removing Students From Observer App

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Is there a reason you cannot remove a student from your parent observer app? Seems like that should be an option, so if anyone knows why that isn’t possible (it’s not, right?), let me know.

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klundstrum
Community Coach
Community Coach

Hi @alove1 -

You're correct. This is not something that can be done by the user. The account administrator can do this for you! You could call the school/district for help, or you could submit a ticket with the request. How do I get help with the Canvas Parent app on my iOS device? 

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klundstrum
Community Coach
Community Coach

Hi @alove1 -

You're correct. This is not something that can be done by the user. The account administrator can do this for you! You could call the school/district for help, or you could submit a ticket with the request. How do I get help with the Canvas Parent app on my iOS device? 

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klundstrum
Community Coach
Community Coach

Hi @alove1  -- While you won't be able to do this from the Parent App, starting on March 17, you'll be able to remove observed students from your Observer account through a browser! You can read about the details in the Canvas Deploy Notes (2021-03-17). 🎉