Rubric Scoring Disappeared?

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kbucu
Community Member

Hi all,

I am instructor.  I recently went back to review a scholar's work.  When I did, all of the previous selections I had made for the scholar's rubric on a previous submission were completely gone.  (Like I had never graded the assignment before.)  This looks to have happened for every scholar that was assigned that particular version of the assignment.  Can anyone provide any insight?

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kona
Community Champion

Greetings! This sounds like a super strange issue. I've seen rubric results get lost maybe 1-2 in the last 9 years of using Canvas and helping faculty, so it's not something that happens very often. You mentioned something about different versions of the assignments, so I'm not sure if that might have caused an issue or not. My recommendation is to contact Canvas Support to see if they can help. To do this, click on the Help link in Canvas and Report a Problem. 

Let us know what you find out!

Kona

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