STUDENTS CANNOT ACCESS RECORDED LECTURES

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gbonadonna
Community Novice

I can access and see my recorded lectures but my students can't. They have an error message when they try to open the recorded presentation or notes.

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jwadec
Community Contributor

I believe the issue is that students were not invited. Are you trying to capture your screen? If not, there is an option to just record your web camera. https://community.canvaslms.com/docs/DOC-13057-how-do-i-record-a-video-using-the-rich-content-editor... is a guide that will show how to do that. 

Otherwise, I believe you'll need to invite them to the conference so that the permissions on the recordings work or utilize another tool like screen-cast-o-matic (15 minute limit) and upload that to Canvas. Again, if you do not want to capture the screen, the guide above is very helpful for web cam capture.

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