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Community Member

Screen Capture error in Studio

I have used studio several times, both the webcam and the screen capture but unfortunately today I made a grave mistake. When selecting the screen capture and then selecting both (attaching your webcam with the screen capture) I accidentally clicked the webcam that doesn't work with my computer. Now when I go through those steps and try to do both (Screen capture with webcam) the program shuts down and doesn't record anything. 

Now, I can still do them independent of each other. I can still screen capture without a webcam and the webcam option by itself is connected to the correct webcam and will allow me to use it. 

But it seems that by accidentally clicking the wrong webcam in the option to use both together was really bad. I can't find a setting or anything that will allow me to select the correct webcam to utilize this option. Please help!! Smiley Sad

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Community Coach
Community Coach

Hi there, @smatthew ...

I'm not sure if this will help or not, but you might want to try clearing your browser's cache/history to see if you are able to re-select your webcam.  Once you clear your cache, close the browser completely, and then re-start the browser to see if you can select the webcam again.

Hopefully, one of these Guides will be of help to you.  Let Community members know if you have any other questions...thanks!  Take care, stay safe, be well.