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minton_kim
Community Member

Signing into App problem

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Hello,  I have an account with Canvas.  I can log in on the computer.  I have two classes listed.  So I know I "exist" on Canvas.  But I can not sign in on the App.  I have double checked my password and all is golden on the computer.

Are not all accounts transferable to the app????  (Android)

1 Solution

Accepted Solutions

So I finally figured it out.

Tends to happen that way - I figure it out after I ask for help Smiley Happy

On Sat, Aug 25, 2018 at 6:36 AM Ryan.Seilhamer@ucf.edu <

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3 Replies
rseilham
Community Coach
Community Coach

Hi  @minton_kim ‌,

Your web account should work the same on the mobile app. What is your canvas login URL for the web? I'll see if I can look at this for you. Thanks. 

So I finally figured it out.

Tends to happen that way - I figure it out after I ask for help Smiley Happy

On Sat, Aug 25, 2018 at 6:36 AM Ryan.Seilhamer@ucf.edu <

View solution in original post

 @minton_kim ‌, 

Great! If you have any other questions, please let us know. Enjoy your day!