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Surveyor II

Single sign-on issues with BOX LTI?

During testing, I was logged into my computer. I did not log off the machine, but a different person used my computer to log into Canvas.  That person accessed Box from within Canvas, and he was taken directly into MY BOX account instead of his BOX account.

It appears that BOX is using the credentials of whoever is logged in on the computer instead of whoever is logged into Canvas.  Has anyone been able to get Canvas to either force a BOX login each time OR use the login credentials of the person logged into Canvas?

Thanks for any assistance!

3 Replies
Community Coach
Community Coach

Community Coach
Community Coach

Hello  @hangerls ‌...

I noticed that we have not heard from you since you first posted this question here in the Canvas Community on May 9th.  It appears as though you may have stumped the Community with your question.  Since you first posted this question, have you been able to find any solutions on your own?  If so, would you be willing to share your findings here in this thread with us?  Yet, if you are still looking for some assistance with this question, please let us know that, too.  Hopefully, by me checking in, this will move the topic back to the top so that members might see it again to take another look.  Thanks, Laurin.  Looking forwarding to hearing from you.

Community Coach
Community Coach

 @hangerls ,

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.