Speed grader bug when updating score

[tanvir_aau]

In speed grade, if I update score of a question for one student, the updated score is transferred to the next student even if the next student did not answer that question. It is creating signification difficulties to grade multiple fill in the blanks questions for us as if we update a score for one and then click next we see that the next student has the same score which is transferred from the previous screen. Any solution on it?

[Stef_retired · Accepted solution]

 @tanvir_aau  Welcome to the Canvas Community! This will need to be investigated by Canvas Support, so if you haven't already, please submit a ticket so a support agent can assist (How do I get help with Canvas as an instructor? provides general instructions, but your institution may have customized its support pathway, in which case use the pathway provided by the school).