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Michaela4
Surveyor

Speedgrader Annotations Not Saving

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I am having trouble with annotations I've made on multiple files in a submission not saving. Most of the time only the annotations on the first file will save. Is there any way to force save annotations on the other files in speed grader?

I'm mostly writing on .jpg and .pdf files with the pen tool and text tool while grading on my computer.

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Hildi_Pardo
Community Advocate
Community Advocate

Hmmmm, I might try making sure your browser is up to date (and I recommend Chrome, personally -- for me it always seems to work better than the other browsers).    Clear cache.   

Aside from that, maybe record your screen to show how it happens and submit it to Canvas Support.  

Sorry.... I don't have much to add...

View solution in original post

1 Reply
Hildi_Pardo
Community Advocate
Community Advocate

Hmmmm, I might try making sure your browser is up to date (and I recommend Chrome, personally -- for me it always seems to work better than the other browsers).    Clear cache.   

Aside from that, maybe record your screen to show how it happens and submit it to Canvas Support.  

Sorry.... I don't have much to add...

View solution in original post