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Student's Name appears as a long number in "People" and I can't change it

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I am using the Free Canvas for Teacher. I just entered my students names and emails to invite them to the class. One of the student's names is now appearing as a long number. I don't see anywhere that I can edit this and change it to his name.  I tried to remove him from the course and start over, but when I enter his email address and name again, the name appears again as a number.  Help.

 

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Lamplighter II

I would contact the student to see what they can do. Perhaps the student already had an account and has entered the number as their name. 

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Lamplighter II

I would contact the student to see what they can do. Perhaps the student already had an account and has entered the number as their name. 

View solution in original post