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sjackson228
Community Member

Students seeing quiz grades are muted but instructor did not mute them

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We've received about three different reports from instructors that students are unable to view their quiz grades because of the message "Your quiz grade is muted. Your quiz score is unavailable..." The instructor has not muted the quiz in the gradebook and they have tried muting and unmuting it just to see if that would correct the issue but that hasn't helped. I saw on another question that someone was having trouble with something similar for practice quizzes and it had something to do with last Saturday's update. Later they said the bug was fixed but it appears that it's still a problem at my institution. How shall I proceed?

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kmeeusen
Community Coach
Community Coach

Hi  @sjackson228  

It is fixed now, and there is a more complete answer to your question at Grades not visible to students 

Kelley

View solution in original post

1 Reply
kmeeusen
Community Coach
Community Coach

Hi  @sjackson228  

It is fixed now, and there is a more complete answer to your question at Grades not visible to students 

Kelley

View solution in original post