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Community Member

Submitting an Assignment from O365

I have several teachers who have students who can access their files in O365 and click on Attach File. But when they get back to Canvas and it says "Submit Assignment" it just hangs and doesn't get it submitted. The teacher I am working with is using Cloud Books so they can't save the O365 file to the desktop. Has anyone else experienced this problem and if so, how did you fix it. I called Canvas Support and they gave the usual answers of try another browser and/or delete the cache. But the teacher has responded and said this didn't fix the problem. I'm just asking if anyone else has experienced this and yes all the students in my district have O365 accounts.

2 Replies
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Community Coach
Community Coach

mhinojosa@dsdmail.net,

We experienced this issue about a month ago with our O365 integration.  It actually turned out to be an issue with Microsoft and within a day was resolved without a message from Microsoft.  Not sure if this is the same thing as we are not hearing any issues with our Office 365. 

Robbie

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Community Coach
Community Coach

mhinojosa@dsdmail.net,

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

 

Robbie