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kchilds1
Surveyor II

Teacher App - Not Counting Items Correctly

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A couple of days ago the count on my app of things to-do stopped updating the count. It's stuck at 24 things to do. I have deleted the app, cleared the cache, restarted both my iPad and iPhone with no success. 

1 Solution

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rseilham
Community Coach
Community Coach

@kchilds1,

This is a known bug, and the Canvas Mobile Team has already created a fix. Look for the update shortly. Then, once the update is available, you'll see your badge count display the "number of items to review" rather than the "number of activities that have items to review".

 

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4 Replies
hagranne
Surveyor II

Yes! This happened to me as well. 

kchilds1
Surveyor II

Well, good to know it's not just me!

rseilham
Community Coach
Community Coach

@kchilds1,

This is a known bug, and the Canvas Mobile Team has already created a fix. Look for the update shortly. Then, once the update is available, you'll see your badge count display the "number of items to review" rather than the "number of activities that have items to review".

 

View solution in original post

rseilham
Community Coach
Community Coach

@kchilds1 

Canvas Teacher 1.12.1 was just released with a possible fix for this issue. Can you try out this update and see if it fixes this issue?