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Kim_Murray
Surveyor

The Training Portal

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I have not been able to log in to the trining portal. This is the message I receive, any ideas? Screen Shot 2020-11-06 at 8.21.03 AM.png

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Allie_Dilts
Community Team
Community Team

Hi @Kim_Murray

That does seem strange! I'd recommend clearing your browser cache and cookies, logging out of your Canvas account, and then re-logging in. Hopefully that will clear the issue. If it doesn't and if you still can't access the Training Portal, you may need to reach out to Canvas Support for guidance. 

Best of luck! 

Thanks, 

Allie 

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2 Replies
Allie_Dilts
Community Team
Community Team

Hi @Kim_Murray

That does seem strange! I'd recommend clearing your browser cache and cookies, logging out of your Canvas account, and then re-logging in. Hopefully that will clear the issue. If it doesn't and if you still can't access the Training Portal, you may need to reach out to Canvas Support for guidance. 

Best of luck! 

Thanks, 

Allie 

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I’m having trouble can you contact me via phone