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chobson
Surveyor II

Time limits for quizzes

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I have a final exam set with a time limit of 180 minutes. One of my students just took nine hours to complete it. How in the heck did that happen? It is supposed to automatically submit at the limit. Why didn't it do this?

Carol

1 Solution

Accepted Solutions
kblack
Community Member

Hi  @chobson ‌ - The short answer is that it shouldn't and this may be something worth contacting Canvas Support about.  (Help on the left side navigation bar, and then Report a Problem.)  I assume you are basing the 9 hour timing on the Quiz Log.  I had a similar issue occur at my institution, and after checking the student log files (which your campus administrator can do and are a bit more specific in nature), I determined that it appeared that the faculty member had actually published the quiz for a brief moment of time before locking it down further with time limit and date/time of availability and--sure enough--the student went into the quiz during that brief window and because the student could essentially do no more, Canvas had recorded it as a continuous multi-day (in this case) session.  But assuming none of those holds true here, you may have to contact Canvas support and see what they have to say.

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2 Replies
kblack
Community Member

Hi  @chobson ‌ - The short answer is that it shouldn't and this may be something worth contacting Canvas Support about.  (Help on the left side navigation bar, and then Report a Problem.)  I assume you are basing the 9 hour timing on the Quiz Log.  I had a similar issue occur at my institution, and after checking the student log files (which your campus administrator can do and are a bit more specific in nature), I determined that it appeared that the faculty member had actually published the quiz for a brief moment of time before locking it down further with time limit and date/time of availability and--sure enough--the student went into the quiz during that brief window and because the student could essentially do no more, Canvas had recorded it as a continuous multi-day (in this case) session.  But assuming none of those holds true here, you may have to contact Canvas support and see what they have to say.

View solution in original post

Thanks so much Ken. I will talk to our Admin first and then Canvas. I'm so

angry about it because I have a student that has been a problem and now he

may get away with this.

Carol

CAROL HOBSON, M.B.A.

BUSINESS INSTRUCTOR/DISTANCE EDUCATION SPECIALIST

411 CENTRAL AVENUE | SALINAS, CA 93901

831.755.6852 Direct Phone

chobson@hartnell.edu <your_email_address@hartnell.edu>* | **www.hartnell.edu

<http://www.hartnell.edu/>*

On Wed, Jul 26, 2017 at 12:49 PM, kblack@dom.edu <instructure@jiveon.com>