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Transfer of questions to new question bank failed

I am attempting to create question banks for exam questions in canvas, but when I attempt to follow the instructions, I get a message that moving questions failed, please try again, when I attempt to copy questions from an old set of quiz questions to a new bank. This is the message I've received.

I have no idea what I've done wrong, as I am following the instructions in the "how to" linked here.

https://community.canvaslms.com/docs/DOC-26226-how-do-i-movecopy-a-question-from-one-question-bank-t... 

Thanks!

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