Turnitin results not posting to Gradebook

gcwilson
Community Explorer

We have had multiple instances of Turnitin not pushing 0% matches to Canvas Gradebook on Plagiarism Framework assignments. Resubmitting the papers to Canvas does not fix the issue.  This began in September, and while Turnitin has been able to fix it on specific assignments, the problem keeps reoccurring without any explanation from the company. Is anyone else seeing this in Canvas?  

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