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Kriss_W
Surveyor

Unable to Upload Documents

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In one specific course, where I've recently uploaded a lot of content, I suddenly can not upload any new files.  Is it possible that I've maxed out my storage capacity for this course?  I was able to upload documents to it a couple of weeks ago, and am able to upload to other courses.  Every time I try to upload, I get an error message telling me to check my connection. 

 

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sgiedieviells
Surveyor II

Hi there,

Yes, it sounds like you maxed the storage space set for the course.

If your admin allows, you can increase the limit by doing the following:

1. Click Settings in the course

2. Scroll down the settings to File Storage

3. Increase the storage space (i.e. 3000 megabytes)

View solution in original post

2 Replies
sgiedieviells
Surveyor II

Hi there,

Yes, it sounds like you maxed the storage space set for the course.

If your admin allows, you can increase the limit by doing the following:

1. Click Settings in the course

2. Scroll down the settings to File Storage

3. Increase the storage space (i.e. 3000 megabytes)

View solution in original post

chofer
Community Coach
Community Coach

Hi there, @Kriss_W ...

I'll add to what @sgiedieviells has already stated... you should be able to see how much space you've used in your course by going to your "Files" area and then looking at the bottom left corner of your screen.  Check out this Guide for an illustration: How do I view course files as an instructor? - Canvas Community (look under the heading "View Course Files").

I hope this will help a bit.  Sing out if you have other questions about this...thanks!