Unable to view preview of PDF files in Canvas?

[AbbySJSU]

On my Mac laptop I can view previews no problem and I am using the Google Chrome browser. However, when I doing my assignments on my desktop PC also Google Chrome and I logged into Canvas I am unable to see the previews at all and it is just a blank gray screen.

[klundstrum]

Hi! Is Chrome updated on your PC? I am able to see my previews without any issues. Some larger files may take a few seconds to render, but they do appear.

What are the browser and computer requirements for Canvas?