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Community Member

Upload video from JW Player

Upload video from JW PLayer.

I follow the instructions to upload a video from JW Player.

The video is visible in Canvas, but it is too big.


How can I change the format, so it is a nice thumbnail which I can raise and which is good to watch in the app?


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1 Reply
Community Team
Community Team

Hello Ronald,

I was sorry to see that somehow between now and when you posted this last summer you hadn't received a reply before now.

If you use the Record/Upload Media tool in the rich content editor to upload a web friendly video to a page, a video player thumbnail will be displayed on the page:

300603_Screenshot 2018-12-21 12.25.39.png

300604_Screenshot 2018-12-21 12.25.53.png