Why can't I see pictures in a discussion?

[msingh101]

My class has a discussion going on where we had to reply with a picture. Whenever I use my phone I am able to view the pictures however they won't show up on my Mac.

[Bobby2]

HI  @msingh101  Thank You for your question. 

This sounds unusual. The fact that you can see them on one device and not on another shows that you have added them to the discussion correctly.

However, not having them show up on your Mac is odd behaviour. Might I suggest that you check your browser and device compatibility. 

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Sing out if you need a hand. 

[KathyThagard]

I have the same problem.