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ngr8650
Community Member

Why does my dashboard look magnified yet screen settings are regular?

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333993_2020-01-06.png

I am currently using google chrome, I already tried the troubleshooting it stated under the other question about magnified, my zoom is regular and I already cleared out the cache, browsing history etc. I also tried in another browser and it still shows up like the screen shot I took. Anyone else dealing with this or know how to solve?

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chofer
Community Coach
Community Coach

Hello ngr8650 Welcome to the Canvas Community.  Thank you for posting your question.  Sorry to see that you are experiencing this issue inside of Canvas.  Please take a look at a blog posting from  @stuart_ryan ‌ called What to do when Canvas looks 'big' or 'zoomed in'!‌ to see if any of the suggestions in his write-up help to fix the issue with your Canvas environment.  If not, then it would probably be best to contact the Help Desk staff at Instructure.

I hope these resources will be of help to you, Nicole.  Please let us know if you have any other questions about this...thanks!

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chofer
Community Coach
Community Coach

Hello ngr8650 Welcome to the Canvas Community.  Thank you for posting your question.  Sorry to see that you are experiencing this issue inside of Canvas.  Please take a look at a blog posting from  @stuart_ryan ‌ called What to do when Canvas looks 'big' or 'zoomed in'!‌ to see if any of the suggestions in his write-up help to fix the issue with your Canvas environment.  If not, then it would probably be best to contact the Help Desk staff at Instructure.

I hope these resources will be of help to you, Nicole.  Please let us know if you have any other questions about this...thanks!

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My son is having this problem on his class page. The problems occurs in every browser (Chrome, Opera, Firefox). We have cleared cache and followed all other suggestions I have found on the knowledge base. Did you ever find a solution? It's impossible for him to follow class like this.