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cmeek5
Community Member

Why is my canvas not working?

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When i log into my canvas, it all is just white and doesn't show up with my classes and even when I go onto my class the long way, nothing will load?

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chofer
Community Coach
Community Coach

Hi there,  @cmeek5  Welcome to the Canvas Community.  Thank you for posting your question.  It sounds like this may be a browser issue.  Are you using either Firefox or Chrome?  Those are the two preferred browsers.  Please note that Internet Explorer is no longer a supported browser when using Canvas.  Please check out this Guide: Which browsers does Canvas support?‌  Also, if you are using Firefox or Chrome, make sure that the browser is up-to-date.  https://www.computerhope.com/issues/ch001388.htm 

I hope this information will be of help to you, Charlette.  Please let us know if you have any questions....thanks!

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chofer
Community Coach
Community Coach

Hi there,  @cmeek5  Welcome to the Canvas Community.  Thank you for posting your question.  It sounds like this may be a browser issue.  Are you using either Firefox or Chrome?  Those are the two preferred browsers.  Please note that Internet Explorer is no longer a supported browser when using Canvas.  Please check out this Guide: Which browsers does Canvas support?‌  Also, if you are using Firefox or Chrome, make sure that the browser is up-to-date.  https://www.computerhope.com/issues/ch001388.htm 

I hope this information will be of help to you, Charlette.  Please let us know if you have any questions....thanks!

View solution in original post