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Community Member

Why is my pairing code not working?

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My pairing code is not working! Please help!

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Community Coach
Community Coach

Hi Ira -

Each student's pairing code can only be once, and it expires after a certain amount of time. Can your student create a new one? How do I generate a pairing code for an observer as a student?

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Community Coach
Community Coach

Hi Ira -

Each student's pairing code can only be once, and it expires after a certain amount of time. Can your student create a new one? How do I generate a pairing code for an observer as a student?

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Surveyor

I couldn't get the pairing codes to work when trying to create an account from a web browser. When I tried through the Canvas Parent app on my iPhone the pairing codes finally worked. Hope this helps!

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