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lixianglin1991
Community Member

Why my Canvas became this way? And I cannot access Discussion board.

Hi, is there any people know why my canvas became that way?

User dashboard

I cannot access assignment part or discussion part. When I press the button of assignment, it shows nothing.

216132_猎豹截图20170210002154.png

I do not know how my Canvas became that look. I really need your help!

Thank you so much!###@###

2 Replies
Stefanie
Community Team
Community Team

Hello,  @lixianglin1991 ‌, and welcome to the Canvas Community! Some Community members have reported this oddity, and most reports have attributed it to an outdated version of the Chrome browser; alternatively, it might be a problem with the internet connection (the page does not fully load). Have a look at the recent discussion https://community.canvaslms.com/message/60561-how-do-you-get-a-huge-dashboard-icon?sr=search&searchI...‌ and see if one of the suggestions or links provided there helps resolve the problem; if it does not, I recommend that you start a support case so that a member of Canvas Support can have a look at the particulars of your machine and instance (https://community.canvaslms.com/docs/DOC-1524?sr=search&searchId=0f27f746-e39b-4e00-9dbc-61fdaeb39c0...‌--use the Report a Problem option).

Robbie_Grant
Community Coach
Community Coach

 @lixianglin1991 ‌,

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

 

Robbie