Why won't my canvas dashboard load?
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11-11-2019
05:20 PM
Everytime I log into my canvas none of my classes will load and I can't access any work.
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11-11-2019
06:02 PM
Hello, @lauren_wilson Welcome to the Canvas Community! Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
- There may be some other reasons that you cannot access your courses in Canvas...some of which are outlined here: Why can't I access my Course as a student?
I hope these resources will be of help to you, Lauren. Please let us know if you have any questions about this information...thanks!