Won't load?

[lgraceeaster]

I have started using canvas through an online school and I'm having trouble getting my modules to load. When I press on the button the actual modules load, but once I click on them nothing will appear. The options on the left side will appear, and my hot bar isn't showing that it is still loading. I'm using a 2013 laptop and I'm not sure of that could be the reason or not. Please let me know asap as to I'm not able to do any of my work!!! Thank you! #help desk support

[Bobby2 · Accepted solution]

Hi  @lgraceeaster  Welcome to the Canvas Community. 

I understand how this must feel for you. I'm not too sure but perhaps it is the browser you are using.

Check your device compatibility: What are the basic computer specifications for Canvas?  
Check your browser compatibility: Which browsers does Canvas support? 

Note that *Internet Explorer 11 is not a supported browser.*
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? , but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance. 

Sing out if you need a hand.