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kdolan1
Surveyor II

Youtube videos break when playing inline in Canvas IOS app

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Hi,

I'm trying to play a video inline in the Canvas IOS app (Student).  When I embed the following html code in the rich editor, html mode, and publish it, the video plays in line in the Canvas Web app. But, it will not play in line in the Canvas IOS app. It opens full screen in a native player within the Canvas IOS app. When I pink the video down to inline mode in the Canvas IOS app, non of the Youtube controls work on the video and the video image is frozen, while the audio still plays.

<p>Youtube <iframe playsinline="playsinline" src="https://www.youtube.com/embed/C7hpWxfzz1E" width="854" height="480" allowfullscreen="allowfullscreen"></iframe></p>

Please let me know how I can play the above embedded video in line within the Canvas IOS app.

Thank you,

Karen

1 Solution

Accepted Solutions
Robbie_Grant
Community Coach
Community Coach

 @kdolan1 ,

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

 

Robbie

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3 Replies
rseilham
Community Coach
Community Coach

Hi  @kdolan1 ‌, 

YouTube videos should embed inline with the iOS Student app. I have tested your code and see the following. Of course, I'm using iOS 11. I'm not 100% sure what you'll see on iOS 10. 

261385_IMG_0492.PNG

As for YouTube embedding in iOS. The default behavior is not to show the YouTube controls (unless played in the YouTube app) and to show the default iOS video controls (with additional information from YouTube - for captions and such). I can't think of a way to show the YouTube video controls in iOS when embedding. 

Now the real question is, why isn't your video playing? 

  1. What version of the Canvas Student app are you using? Are you on the latest version? 
  2. What iOS version are you using?
  3. What device are you using? 
  4. Have you tried another video? 

I might also even suggest deleting the app, reinstalling, and trying again. 

Let me know and we'll keep working to find a solution. Thanks. 

Robbie_Grant
Community Coach
Community Coach

 @kdolan1 ,

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

 

Robbie

View solution in original post

Hi  @Robbie_Grant ‌,

Yes, I'm all set. It was related to a version of the Canvas Student App from last December. It was resolved in a later release in January. 

Thank you for the followup.

- Karen