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access to file images

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My files are clearly there when I access through files. When I try to insert an image the folders are black and it behaves like I need to upload images. Please explain.

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Community Coach
Community Coach

david.hollis@det.nsw.edu.au, this sounds like a frustrating problem! I’d first try switching Internet browsers (Firefox or Chrome) and if that doesn’t help then I’d contact Canvas Suppoet to see if they can help. (To Do this click on the Help link and Report a Problem). 

Kona

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Community Coach
Community Coach

david.hollis@det.nsw.edu.au, this sounds like a frustrating problem! I’d first try switching Internet browsers (Firefox or Chrome) and if that doesn’t help then I’d contact Canvas Suppoet to see if they can help. (To Do this click on the Help link and Report a Problem). 

Kona

View solution in original post