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slcataneo
Surveyor

access to multiple children

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I have two students on Canvas. When I get the Canvas notifications, I can click and see the grades for one student. For the other, I am locked out of seeing the grades. Any ideas what I did wrong? 

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scottdennis
Community Team
Community Team

Hello @slcataneo 

I would advise that you contact your child's institution for help with your observer access.

Thank you.

View solution in original post

2 Replies
Naomi
Community Team
Community Team

Hi @slcataneo

Could you provide more information and perhaps a screenshot? Are you able to view your second child's course information, but not their grades or are you not able to view their course information at all? 

Naomi

scottdennis
Community Team
Community Team

Hello @slcataneo 

I would advise that you contact your child's institution for help with your observer access.

Thank you.

View solution in original post