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Surveyor

allowing webcam and microphone access?

How do I allow Canvas to access my microphone and webcam so that I can record video messages? I am using a Macbook Pro, and Chrome browser?

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I also need an answer to this question.  I have audio but am unable to turn on the webcam in studio.  My options are HD facetime camera or no video.  Choosing HD facetime camera stays selected but does not turn on the webcam.  I am on a macbook pro.

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What version of Mac OS are you on?

Catalina has additional security permissions that need to be enabled for microphone/video/screen-recording.

  1. Go to System Preferences > Security & Privacy
  2. Make sure that the "Screen Recorder" app has a check next to it in the categories you find it.

El Capitan seems to also have some issues, probably just because it's an older version.

I hope that's at least a little helpful?

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