So, like many schools, ours is experiencing a shortage of teachers and subs.  There is a member of my time who is out for an undetermined amount of time, so another member of the team and I were assigned half of her classes each - split down the midd...

I have been trying to sign into an account I made to access a course code for a class I'm taking and EVERY time I tried to sign in, I was given a "wrong username/password" error. The sign-in page specifically gives  you a "Email" text box, followed b...

Is it possible that students create their own announcements? How can I give them that access?

Hi, our school has recently changed to using one Canvas page for one subject in each year, which means all classes (e.g. A/B/C/D) in the same year group will be using the same Canvas page. Is there a way to receive the students submission notificatio...

A lot of forums say cross-site tracking fixes the image problem for Safari, but it hasn't for me. I disabled cross-site tracking last semester and it only allowed Microsoft Stream videos to play. I don't want to have to download every image on Canvas...

In the Canvas Toll Call tool's standard Class List view, is there an ability to see that a student in the list has any badges assigned on that day? It seems the only way to check if a student already has a badge is to click the "more" tab on each stu...

I have run .csv update files twice daily for years. In the past, if our SIS indicated a student was to be removed from a section, I used the enrollments .csv file and put "deleted" for status. Ah, but then the student had to be returned to the sectio...

We bought them all! But nobody can use them!   Questions: 1.  For Apps already installed and used successfully in previous courses and years as well as Apps not installed, how do I find the "Consumer Key" and the "Shared Secret" for the Apps that I'v...

We have set up prerequisites for students to complete module 1 before module 2, etc.  We have requirements to go in sequential order and but the first item of each module is a file and it is visible to students.  Suggestions on how to make the files ...

Hello, I was wondering if you can import a PDF and turn it into a quiz with all the questions separated if that makes sense.

Hi Im using canvas API trying to create a "File" module item (sometimes called "Dropbox") where student can both download some file to edit, and then upload up there edited file (the file is probably some quiz) So I see that module item has. "File" t...

Hi, a student came forward with this problem: "In the Canvas calendar, when I make a calendar entry and later edit it, after saving the entry, it jumps to the previous day. Sounds like a bug - can it be fixed?" I don't get this same problem when I ed...

I am trying to enroll new users as student/teacher. from the course setting I have enabled the self registration for students. In the available tutorials I see that there is a checkbox for new users. but in my case I see no such checkboxes. And in so...

I have had an open ticket for several weeks and have yet to be responded to. I'm not going to rehash the issue here, except to drop the case number, which is 08424292 Please check your helpdesk tickets. -RG

I make anonymous discussion forums, and I'm not able to edit them after I've saved and published them. When I try to save the edit, the screen dims to a gray, faded screen, the loading circle continues to spin indefinitely, and no matter how long I w...

how do i get a pairing code to open a canvas student account?

Hi as noted here too, two years ago: Solved: Survey results keep indicating 'correct answers ar... - Instructure Community (canvaslms.com) In graded surveys (eg. for true false), the system automatically assigns "true" as the correct answer and it do...

Hello, I'm curious if anyone else uses the redirect tool to create custom links for course nagivation? And if so are you currently getting an error message when you click on the custom link? I've been using the redirect tool for well over a year now ...

We're using Jenzabar for our Student Information System and we have it setup so it sends SIS uploads every hour. We're experiencing that once a trimester, one of the uploads that is sent hourly will be processed as a blank file (typically it's a sect...

I don't have the bar between the search box and the + Folder icon - there's nothing there, so I can't organize my files at all - how to I get those controls?

I am trying to figure out why when my students submit a quiz using the new quizzes, I am not getting a notification under my to-do list that notifies I have submissions to grade. Has anyone else experienced anything like this? 

I was just helping a colleague with deleting folders in his course.  I decided to see if there was a warning message if a folder that had content was selected to be deleted.  The only message is the dialog box asking to confirm the deletion of the fo...

I'm working on some quizzes for a nursing course and we are using New Quizzes because of its ability to make multiple-answer questions be "all-or-nothing" (exact match). We switched to New Quizzes because Classic Quizzes was awarding partial credit f...

c. 300 students have uploaded 4 PDF files each for an online Canvas 'quiz'.I want to bulk download these to mark them more efficiently. It seems that I do not have this option in Canvas: the 'download' option doesn't exist for me under Speedgrader or...

I have customized my hosted site with my logo. Then I added the ssl certificate. Now all the changes that I made previously with css and js, are not working. I am also getting the mixed content error for both of my css and js files. In the tutor...

Hello,  I have been trying unsuccessfully for several hours to reset my password. Please help. ear1202@gmail.com.

I can log into Canvas on my computer and access my classes, but cannot log in on my phone app. (I can log in on the website on my phone). From the app, it says "webpage unavailable" when I type and press on the school's name. If I press "forgot my pa...

Has anyone here transitioned from Blackboard Ultra/Blackboard 9.1 to Canvas that would be willing to have a conversation about the experience?