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The latest questions and discussions about Canvas LMS. Ask a question, start a discussion, contribute to the global Instructure Community

We are a newly implemented instance. I am in a situation in which I teach one section with a co-teacher and I also have a student teacher.  Both need access to my course sections that are synced with our SIS/Synergy.  The co-teacher is a teacher who ...

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Canvas Question Forum
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Is it possible to undo the concluding of a course? A course that I need access to is now listed in Past Enrollments. It was due to a miscommunication.

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Canvas Question Forum
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I downloaded a textbook cover from Amazon and was surprised the image is in webp format. Canvas does not list webp in Supported Image Formats.Does Canvas support webp images? Or do I have to convert it before I upload it?

(Community Explorer)
Canvas Question Forum
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Hi, I'm trying to use the zoom link on canvas. I have enabled it in the navigation section of settings, it is right under the "home button," however every time I try to use it, it keeps saying:  User does not exist: 193528@hcps.net. Error Code 1001 -...

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Canvas Question Forum
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Hello I am a math teacher. I wanted to ask how can I have students show work in canvas? I have asked students to take a pic, then send to their email, then download, and finally upload to Canvas. Is there a simple way?I also noticed that all pictures...

(Community Novice)
Canvas Question Forum
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Is the Scheduler Function for the Canvas Calendar only available to paid customers? I teach graduate level classes, but I currently use my Free for Teachers account. I'd like the possibility of having my students sign up for office hours. Thanks,Scot...

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Canvas Question Forum
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Is it possible to assign modules by section?  The only way I can have discussions per section is to assign different discussions to each section.  I cannot just put all class periods in the "Assign to" for one discussion or ALL students are thrown to...

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Canvas Question Forum
Solution Posted: 08-27-2020 View Solution
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How does a ESE student access their accommodations in Canvas?  Is voice dictation available to help students completing assignments?

(Community Novice)
Canvas Question Forum
Solution Posted: 08-27-2020 View Solution
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No. of attempt taken are not updated for External Tool Assignment as a student.From Instructor side i added Limited Attempt for assignment as 6, but not getting updated attempt taken when student take assignment.Is there any way to update no. of atte...

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Canvas Question Forum
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HI,  I need to know if it is possible to use an already created Google doc in a Group assignment (or collaboration).  I teach science and I have a table already created that I want them to fill out and then answer questions about.  However, the only ...

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Canvas Question Forum
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In my most recent quiz, I had two images. Most could see them. A few couldn't. For some it was the first image; for others, the second. So it doesn't seem to be an issue with a specific image file. Any suggestions? Also, when I was looking at a "page...

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Canvas Question Forum
Solution Posted: 09-02-2020 View Solution
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I think so many teachers will love the new Google Assignments, but I am concerned with one hiccup. When assigning something to one section of a cross-listed course, the other sections are getting copies of the Google File in their Drives even if the ...

(Community Member)
Canvas Question Forum
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We are having been using the api to send diff files to canvas every night. Recently, these files having been failing. These are the messages we are getting. Does anyone know what the problem could be? Nothing has changed with the files other than the...

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Canvas Question Forum
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I am unable to view the attendance or chat options in my canvas instance. As admin, how can i activate the attendance tool so the teachers can view the option.   

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Canvas Question Forum
Solution Posted: 09-14-2020 View Solution
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Hello, I want to change the lock_at date of quizzes/exams for individual students via API. In Canvas LMS - REST API and Extensions Documentation → Create an assignment overrideOne of the required parameters is "assignment_override[title]". I don't kn...

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Canvas Question Forum
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Whenever I receive a message via my canvas inbox I receive an email notifying me of the message. I would like to respond to the message through my email, but, when trying to do so, I am told, "To reply to Canvas messages from this email, it must firs...

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Canvas Question Forum
Solution Posted: 05-10-2021 View Solution
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My embedded google doc will not updated.  I have made changes to the google doc but they are not showing up in Canvas.  I have published it to the web and I have clicked to automatically republish but it's not. HELP!

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Canvas Question Forum
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I am an elementary specialist. We are trying to give students a one-click way to move between homeroom and specials. I know how to get the link to my colleague's homepage and connect the link to a "button" in my course but I haven't been able to see ...

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Canvas Question Forum
Solution Posted: 08-26-2020 View Solution
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Hello,I am assisting a local K-12 math department in building courses and materials for their students.  Several teachers have followed the directions for adding the app in Canvas and have content in their Edpuzzle site.  I have helped with finding d...

(Community Participant)
Canvas Question Forum
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Is there the ability to sync my canvas calendar to my iCloud or Outlook calendar? That would me extremely helpful for keeping track of assignments. It's very tedious inserting them individually. 

(Community Member)
Canvas Question Forum
Solution Posted: 08-27-2020 View Solution
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I still have the crossed out eye icon next to my announcements. My course is published, the announcements are not disabled in the navigation list, and I did not delay the announcement.Please help!

(Community Member)
Canvas Question Forum
Solution Posted: 08-27-2020 View Solution
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Is there a way to increase the text size of captions/subtitles?  They are very small and difficult to read.I couldn't find any articles that spoke to whether this adjustment is possible, only how to turn them on.https://community.canvaslms.com/t5/Stu...

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Canvas Question Forum
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Hello... I downloaded a shell for a psychology course and it seems I have to individually choose a usage right for each individual image.  There are hundreds of them in the course and they cannot be published so my students can see them unless this i...

(Community Member)
Canvas Question Forum
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Hi,I was wondering if anybody else was having issues with file preview working on their account. No matter which platform (PC, Mac) or browser I use, no preview shows up for any type of file.

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Canvas Question Forum
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How do I locate a recorded class?  Please let me know.  Thank you.

(Community Novice)
Canvas Question Forum
Solution Posted: 08-28-2020 View Solution
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Hello everyone,I'm quite new to Canvas so I apologize if this question has already been answered elsewhere. I am working in a course shell to familiarize myself with the content and tried to create a custom homepage that my students will see when the...

(Community Member)
Canvas Question Forum
Solution Posted: 08-28-2020 View Solution
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Why - right before the start of the term - has Instructure FUNDAMENTALLY CHANGED HOW CANVAS WORKS!?!?!?I am RIGHT in the middle of building my courses, and all of a sudden I have to re-learn where the command is to link to a new image. The calls to v...

(Community Explorer)
Canvas Question Forum
Solution Posted: 08-26-2020 View Solution
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I have 2 children in the same class.  They both were receiving emails from their teacher through Canvas, but now my younger daughter is not getting any emails from her teacher through Canvas, but my older daughter is.  They have the exact same settin...

(Community Member)
Canvas Question Forum
Solution Posted: 08-27-2020 View Solution
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Is it possible to make a module that has 4 required items in it and 2 optional items in it?  Especially if the required ones should be done sequentially?   It seems that the module requirement options can be either ALL items (6, in the above example)...

(Community Explorer)
Canvas Question Forum
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Good afternoon, everyone! I hope you are all doing well.I have run into a snag when some of my students go to turn in an "External Tool" assignment that uses the Google Cloud.For my students that finish more quickly, they have no problem hitting the ...

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Canvas Question Forum
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