Sometimes students cannot upload Assignments on time due to network issues or whatever. To allow them to do so requires cumbersome re-opening and closing of the Assignment, with extensions for particular students. This entails some risk that other st...

Hello, I am wondering if there is a way, once you have submitted a comment in a discussion board, you can see only your post and the replies to it.  I have been going through the entire chat looking for my post and it is taking alot of time.  Just wo...

Why does student receive Cocoa Error 132001 when submitting a video in Canvas?

I have a course that needs to stay active indefinitely and I would like to find out if there was a way that I can provide my students a 6 months access to the course from the first day they gain access to the course? 

I have a previous employee at my school (over 3 years ago) that is getting notifications from current Canvas courses.  She is not a user in canvas (from what I can tell).  When I type in her name under "people" I get nothing.  When I search for her e...

I am an observer in the class.

Me gustaría saber si hay alguna forma de saber, si hay alguna situación en la plataforma especialmente en conferencias, debido a que tengo a mis alumnos ya listos para la clases y resulta que no pueden ingresar por que hay alguna falla y les aparece ...

Why can't I access a Conference? Is there any update happening? Shouldn't you let us know at least?This is going to hell seriously everything is collapsing...Nobody helps, answers or fixes anything

How could I know when updates are made on the platform because sometimes it does not allow me to enter the conferences because an update is being made on the platform?

For the last two weeks, the grades in my gradebook do not load automatically.  Rather, I need to click on each individual field to see the grades for each assignment.  I don't think it's a problem with a slow loading page or any of my settings. I am ...

I am a non-instructional employee, and do not have access to all of Canvas.  How do I email a student through Canvas, or can I?

If an instructor records a video message to students in the inbox, provides video feedback to an assignment, or creates a media recording using the rich content editor, are the media files saved anywhere in Canvas? I have instructors who would like t...

I just recently discovered question banks but I have dozens of quizzes already made. I'd like to go back and add those quiz questions to a bank from which I can draw questions for the final exam. Is this possible or would I have to retype the questio...

I cannot access the Training Services Portal. I can't authorize my access and get the message "Please ensure you have a valid Canvas name and email address." I don't have the same problem for Commons. How can I solve this? 

In a group assignment submission that is marked using speed grader, how can I manually change one member's mark without changing the rest of the team's marks? 

I have set my notifications to receive Announcements and Discussions but am not receiving them. I also see other groups discussions (in addition to my year's group discussion) in my "Discussion" page when I click on it. Can someone from Canvas please...

why aren't my classes showing on my dashboard?

My profile photo is gone. I don't know what happened. I tried to edit it but still the photo does not appear not matter how I tried replacing my photo. What seems to be the problem?

Hi, I deleted and then reinstated a Quiz. Now this Quiz is listed in Quizzes but not in my learning modules. How do I transport this Quiz back to my learning module units?