browser does not support our canvas

[thorntoncandace]

there is a message that states your browser does not support our canvas and this message pops up each time I log in to the Chamberlain University website portal. 

[ddick]

Candace,

This resource may prove to be helpful for you https://community.canvaslms.com/docs/DOC-10720  it is always updated with the newest versions.

I have found that my faculty sometimes have blockers on their browsers that inhibit Canvas from working seamlessly as well. 

Hope this helps

Dave

[thorntoncandace]

It actually read your browser does not meet the minimum requirements for canvas.

Sent from Mail for Windows 10

[mzimmerman · Accepted solution]

Hi Candice,

Canvas works best with fairly current/up to date browsers, as listed in the article that ddick@wcc.vccs.edu‌ pointed you to.  What web browser and version are you using when you get this error message?  Is it listed as a supported browser inhttps://community.canvaslms.com/docs/DOC-10720-67952720329 

If you are logging in with Respondus LockDown Browser, that is based on Chrome so Canvas treats it as a Chrome variant.  Make sure that you have the most recent LockDown Browser version.

Mike