canvas login returns "Canvas auth failed" in studio site

[aishwaryap]

Hi folks, 

I'm trying to login into canvas studio (instructuremedia) account using canvas login. It returns "Canvas auth failed". I logged in my canvas (instructure) account in another tab. 

My network error looks like, 

How to recover this?

[Renee_Carney · Accepted solution]

 @aishwaryap  

I'm not sure our Community of users will be able to help you out with this?  Please use the 'help' menu on the left hand side of Canvas to 'report a problem' and the support team should be able to troubleshoot this for you.

[aishwaryap]

I contact Canvas support team, they sorted the issue by changing the account flow. Thanks  @Renee_Carney ‌