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canvas notifications page is blank

I have a student who is trying to update her notifications and has run into a strange issue. When she clicks on both the course notification option and the account notification option, the page is blank. there is no notification list showing up for her to decide what and how she wants to be notified about. Please help!

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Community Coach
Community Coach

Hi! Since Thursday, has your student had any different experiences? Is her device and browser/app up-to-date?