dashboard and courses not showing up
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09-07-2019
06:02 PM
none of my classes are showing up on my dashboard and any class that I click on just shows a blank page without any of the needed information for the course, what can I do about this?
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09-08-2019
11:50 AM
Howdy @coralllrae ,
Sorry to hear that you are having difficulties. You may want to follow these steps below.
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser. Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Let us know if that helped,
Sky V.