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jgauci934
Community Member

dashboard help

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One of my classes is not showing on my dashboard or in  all courses ?

1 Solution

Accepted Solutions
ericwerth
Community Coach
Community Coach

Hi  @jgauci934 and welcome to the Canvas Community!  When this happens, it normally is because the instructor has not published the course shell. Until the course it published it will not show up on your dashboard or all courses list.  

There are a couple of things you could do to see if this is in fact the case.  If you contact Canvas Support using one of the options described here, How do I get help with Canvas as a student?, one of the support agents can check to see if a course is there but unpublished.  Another option would be to contact your institution and ask for someone there to confirm you are registered and that the course is either unpublished or if another problem may exists.  I believe this website has some contact information for your institution, InSite.

I hope this helps and best wishes! 

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1 Reply
ericwerth
Community Coach
Community Coach

Hi  @jgauci934 and welcome to the Canvas Community!  When this happens, it normally is because the instructor has not published the course shell. Until the course it published it will not show up on your dashboard or all courses list.  

There are a couple of things you could do to see if this is in fact the case.  If you contact Canvas Support using one of the options described here, How do I get help with Canvas as a student?, one of the support agents can check to see if a course is there but unpublished.  Another option would be to contact your institution and ask for someone there to confirm you are registered and that the course is either unpublished or if another problem may exists.  I believe this website has some contact information for your institution, InSite.

I hope this helps and best wishes! 

View solution in original post