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cscribner
Community Member

edit course card color

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When I try to edit the color of a course card on the Dashboard, and click "apply," I get a little circle with a slash through it icon (as in "do not ..."). Fix?

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cscribner
Community Member

I heard back from my on-campus tech helper ... it was a browser issue; didn't work in Internet Explorer, but works fine in Chrome.

View solution in original post

6 Replies
kona
Community Coach
Community Coach

 @cscribner ​, are you picking one of the pre-selected colors or entering in your own hex color code? If you're entering in your own code could you provide what you're using? In general though if you're having issues like this my recommendation would be to submit a Help ticket to Canvas support (Help link on bottom left and then "Report a Problem").

cscribner
Community Member

it's one of the pre-selected colors. I've put in a help ticket.

kona
Community Coach
Community Coach

I'm glad you filed a help ticket! Please let us know what Canvas Support has to say about the cause of the problem and how to fix it!

cscribner
Community Member

I heard back from my on-campus tech helper ... it was a browser issue; didn't work in Internet Explorer, but works fine in Chrome.

View solution in original post

kona
Community Coach
Community Coach

Interesting... I was thinking about mentioning your browser, but didn't think that would really cause an issue like this. In general we tell students and faculty to NOT use Internet Explorer or Edge. The ones that work well with Canvas are Firefox, Chrome, and Safari.

Thanks for coming back and lettings us know what you found out!

cscribner
Community Member

Happy to do it – we’re all united in wanting things to work smoothly

Christopher M. Scribner, PhD, MFA<mailto:cscribner@lindenwood.edu> / Professor of Psychology

Lindenwood University / 209 South Kingshighway • St. Charles, MO 63301

636.949.4707(o) / LinkedIn<https://www.linkedin.com/edu/school?id=18701&trk=tyah&trkInfo=clickedVertical%3Aschool%2CclickedEntityId%3A18701%2Cidx%3A2-1-9%2CtarId%3A1438358565061%2Ctas%3ALinden> / Facebook<https://www.facebook.com/LindenwoodUniversity> / Twitter<https://twitter.com/@LindenwoodU> / lindenwood.edu<http://www.lindenwood.edu/>

Education is not the filling of a pail, but the lighting of a fire. -William Butler Yeats