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Community Member

images in iframes not showing when using Teacher/Student app

I use iframes to incorporate image map and image slider in the course.  The images within the iframes display normally when using browsers, but not showing when using the Canvas Teacher or Canvas Student app.  Is there a different guide/standard to follow to make these work in the Teacher and Student apps?  Thank you.

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Community Coach
Community Coach

HI tandimanj@ldschurch.org Welcome to the Canvas Community.

I had heard of that happening before. Most frustrating. 

These three docs might be of help:

Embedding an Uploaded HTML page in an iFrame 

How do I configure a manual entry external app for a course?  

https://community.canvaslms.com/thread/17246-iframe-links-on-mobile-app 

I hope you find something useful there.

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Hello Bobby,

I appreciate your quick reply. I have seen the first and third docs and followed the discussion and suggestions there but could not find the right solution to this specific issue. The second doc may provide the answer, but I presently do not have the permission to add external app. I will update you when i can get the permission to try it.

Thank you for your suggestions.

Best Regards,

Juswan Tandiman

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Hi Bobby, below are screenshots of the issue. Thank you.

WITH ANY BROWSERS – images in iframe are showing:

WITH CANVAS TEACHER/STUDENT APP – images in iframe not showing:

Best Regards,

Juswan Tandiman

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