cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

multiple children

Jump to solution

I have 2 children using different devices. do I merge them or do I have to keep their grades separate

1 Solution

Accepted Solutions
Adventurer II

paula3605@gmail.com

Don't merge them.

It will combine their records as 1 student, logins, enrollments, and grades will all be linked to 1 user.

Since you have 2 students, leave them unmerged, and let them login separately.

You are most likely getting this message because you are using the same email address for both accounts.

You can change the email address for the students, or if your school is importing them for you, you might have to update the contact information in the SIS. I'd talk to the school first.

How do I change my default email address in my user account as a student? 

Merging doc with warningsHow do I merge my user account with an account using the same email address as a student? 

View solution in original post

1 Reply
Adventurer II

paula3605@gmail.com

Don't merge them.

It will combine their records as 1 student, logins, enrollments, and grades will all be linked to 1 user.

Since you have 2 students, leave them unmerged, and let them login separately.

You are most likely getting this message because you are using the same email address for both accounts.

You can change the email address for the students, or if your school is importing them for you, you might have to update the contact information in the SIS. I'd talk to the school first.

How do I change my default email address in my user account as a student? 

Merging doc with warningsHow do I merge my user account with an account using the same email address as a student? 

View solution in original post