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Community Coach
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There are a variety of reasons why a password reset request may not be going through.  A better option than posting here would be to contact your school's IT helpdesk directly.  This is a worldwide forum of Canvas users and since each school runs their instance of Canvas a little differently, that is the best place to start when it comes to log in issues.

 

Rick

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Community Coach
Community Coach

There are a variety of reasons why a password reset request may not be going through.  A better option than posting here would be to contact your school's IT helpdesk directly.  This is a worldwide forum of Canvas users and since each school runs their instance of Canvas a little differently, that is the best place to start when it comes to log in issues.

 

Rick

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Community Coach
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Hi @amy98 

I pulled this off the Berkley website...............

Go to onlinelearning.berkeley.edu. Bookmark this URL and use it to access your online classroom going forward.

  • First login:

    • Click on the "Forgot password?" link.

    • On the next screen, enter your Extension student account number in the Username field and click on the Request Password button.

    • You will receive an email with instructions on setting up a password for this site. Follow those instructions and create your password. Your Canvas password may be different from the password you use to log into your student account on the UC Berkeley Extension website.

    • Problems? If you are having difficulty logging in for the first time, please email onlinehelp@berkeley.edu for assistance.

  • Each subsequent login:

 

There are instructions and a link included if you are having problems.

 

Good luck,

Kelley

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