"No Preview Available"

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GSpray
Community Member

When I go to grade an assignment on SpeedGrader, I get a screen that says "No Preview Available."  I know the students have turned the assignment in, but I am unable to see it, grade it, or comment on it.  This hasn't happened on all assignments, just a few.  I think it's the late assignments it won't let me see.

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I had the same problem but it is not showing me any of those options. What should I do? 

[screenshot deleted by Community Team to protect student information]

 

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Steven_S
Community Champion

You should take this picture down right away, and edit it to remove the student's name. 

If you do not see anything at all about a submission, I would double check the options you give students for turning something in.  If you allow file uploads, it may be necessary to specify a list of allowed file types. For writing assignments I use .rtf,.txt,.doc,.docx,.pdf

Beyond that, you should contact canvas support, to see what (if anything) the student submitted.

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