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xena_donckers
Community Member

wanneer ik bijvoorbeeld stageproces 4V open klik bij professionele ervaring krijg ik een wit scherm, normaal moet hier tekst op staan maar ik kan dit dus niet lezen. Wat doe ik fout?

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canvas probleem

Translation of title from Google Translate:

for example, when I click 4V internship process open with professional experience, I get a white screen, it should normally have text on it but I cannot read this. What am I doing wrong?

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Stefanie
Community Team
Community Team

Hello,  @xena_donckers  Welcome to the Canvas Community! Please try these troubleshooting steps:

 

  • Check your device compatibility: What are the basic computer specifications for Canvas?
  • Check your browser compatibility: Which browsers does Canvas support?  (Note that Internet Explorer 11 is not a supported browser, and if you're using IE11, you should have been automatically redirected to a page providing additional instructions.)
  • Try a different browser. The latest version of Chrome works great in both Windows and MacOS. If Chrome is giving you issues, switch to the latest version of Firefox.

 

If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

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Stefanie
Community Team
Community Team

Hello,  @xena_donckers  Welcome to the Canvas Community! Please try these troubleshooting steps:

 

  • Check your device compatibility: What are the basic computer specifications for Canvas?
  • Check your browser compatibility: Which browsers does Canvas support?  (Note that Internet Explorer 11 is not a supported browser, and if you're using IE11, you should have been automatically redirected to a page providing additional instructions.)
  • Try a different browser. The latest version of Chrome works great in both Windows and MacOS. If Chrome is giving you issues, switch to the latest version of Firefox.

 

If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

View solution in original post

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